Every visit to Porsche Wilmington's workshop follows a standard process. From arranging the appointment, through the reception process, to the repair, quality inspection and vehicle return - so consistent service is ensured.
Find out what work needs to be carried out on your vehicle and why, from Porsche Wilmington’s service department. Using a check list, they explain the work required and write it down. This gives you the opportunity to discuss the nature and extent of the work directly with the service advisor, along with the price, possible repair alternatives, repair times and recommendations. And of course, they're also available to deal with other issues and options regarding your Porsche.
For short visits, our clients enjoy multiple client lounges featuring elegant settings, comfortable furniture, courtesy Wi-Fi, and guest computers.
Guests are offered chilled bottled water, gourmet coffee, and pastries.
For lengthier service visits, we offer (by appointment) transportation options such as Complimentary Shuttle Service and Complimentary Loaner Vehicles.
We perform a complimentary Car Wash after every service visit. This includes a pre-wash, automatic car wash, hand drying, wheel cleaning, and vacuuming of the floor mats. Upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning are also available.
Every day, highly-qualified trainers deliver technical and non-technical content in our global training centers. Using qualification programs specially developed by Porsche for workshop and service staff. And using the experience and knowledge gained from over 60 years of sports car development.
Service Professionals at Porsche Wilmington are trained and certified by Porsche and receive ongoing education to ensure our expertise with Porsche vehicles. We use Genuine Porsche OEM Parts, which keep your vehicle original, and preserve the nation-wide Porsche new-vehicle warranty, roadside assistance, and trip interruption benefits. All this helps us to do the job right the 1st time; ultimately saving you time and effort.
Any technician is only as good as their tools. That's why Porsche dealers use highly specialized technology. Such as the diagnostics tester for reading and deleting the error memory. The PCCB brake disc tester for detecting the degree of wear and tear on the ceramic brake discs. Or the high-voltage test adapter for manually checking that no voltage is present on high-voltage vehicles.
Porsche Genuine Parts ensure that your original remains just that. Especially after repair or maintenance. Porsche spare and replacement parts are optimally tailored to your vehicle and meet Porsche high quality standards. This applies to safety-related spare parts, such as brake discs, and to items such as body panels. For maximum safety, reliability and value retention.
How much is a dream worth? And for how long is it of value? That depends. On the quality and regularity of its upkeep. Your Porsche will only retain its value in the long-term if it's constantly maintained through Porsche Service. So that you can continue to enjoy your Porsche.